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Services Overview

Enterprise Consulting
Enterprise Hosting
Small/Mid Size Business Outsourcing
Disaster Recovery
Colocation Services & Data Center Overview
Virtual CTO Program

      ENTERPRISE CONSULTING SERVICES

Is your IT Infrastructure efficient and effective?

Many companies today face the challenge of keeping focused on their core business while ensuring that their IT infrastructure is efficient and effective. They may just not have the time to analyze their current infrastructure. Or, they may be aware of problems, but not know how to correct them. They may not realize the consequences an inadequate or mismanaged system could have on future business. Neovera has the expertise, services, solutions and commitment to address all the challenging IT infrastructure needs of today's technology-oriented businesses.

We have developed a comprehensive set of consulting services to address some of the most challenging IT infrastructure needs of today's technology-oriented businesses. Our core Enterprise Consulting services include:

  Click here to download our consulting services brochure.

Take a look at some of our core Consulting Services

Application Infrastructure & Architecture Assessments

  • Are your applications architected to operate effectively within your data center?
  • Is your network both secure and performance optimized?
  • Is your database being replicated and/or backed up securely?
  • Are your data center operational costs too high?
  • Are you looking for a consolidation strategy?

Neovera has successfully performed strategic infrastructure, application and architecture assessments for a full range of clients. Depending on the scope of work, initial IT assessments generally take anywhere from 2-8 weeks depending on areas covered and complexity of the organization. A full assessment report with prioritized remediation plans is a core component of our final deliverable. This report often becomes the basis for a company's strategic IT plan in moving forward.

  Click here to download our assessment brochure.

  Click here to see a quick overview of our standard IT assessment methodology.

General Infrastructure Consulting and Setup Services

  • Are your Unix and Windows servers being patched regularly?
  • Are software builds being distributed out to these servers efficiently?
  • Are your load balancers really working when a failover situation takes place?
  • Do you have adequate power to keep your environment stable?

Neovera offers a range of services to fit your data center infrastructure needs. We can provide general consulting services to help your staff or our experienced staff can perform the work for you either remotely or on location. See our unique Virtual CTO program for more details.

An illustrative list of the services that Neovera performs include:

  • Application Architecture Assessments
  • Infrastructure Performance Assessments and Tuning
  • Hardware Patch Management
  • Network/Security Device setup and Patch Management
  • Virus Protection Deployment
  • Automated Software Deployment
  • Firewall/VPN Setup and Ongoing Maintenance
  • Load Balancer Setup and Ongoing Maintenance
  • Veritas Backup an Clustering Architecture Support
  • Database Administration and Tuning
  • Monitoring Services

Database Management & Backup and Recovery Services

  • Is your database server(s) performing optimally?
  • Do you have real time data replication in place in case of a device failure?
  • Do you have adequate processes in place around data backup and recovery?
  • Is your data secure from external and internal threats?

Neovera offers a full range of Database Administration, Tuning and Backup/Recovery services. Our expertise includes most major databases - especially Oracle. We can provide High-Availability architectures and our engineers are experts in data replication tools such as Veritas, Legato and XOSoft.

In addition, we have extensive experience across a variety of hardware data storage SAN and NAS platforms including EMC Symmetrix, EMC Clarion, EMC Centerra (MSAR), Storage Networks, Network Appliances, ADIC, HP and Dell. We have provided solutions as simple as setting up a database RAID storage device and as complex as setting up EMC direct fiber SRDF replication between data centers. So whatever help your need - application, database management system, replication/recovery software or support with the data storage devices themselves, Neovera has the solution. We are a full service, single source company that can meet all your IT needs ensuring that your data is always accessible and secure.

Disaster Recovery Planning and Setup

  • Do you have a BCP/DR plan?

It's surprising how many organizations do not have a BCP/DR plan that works or that they test regularly. Nearly 75% of all U.S. businesses have experienced a business interruption at some point. These interruptions were a result of power outages, hardware problems, telecommunications failures, environmental related outages, terrorism and/or software problems. Businesses today are taking a critical look at their vulnerability:

  • What level of tolerance/risk is acceptable?
  • What can be done to preclude an unacceptable level of business interruption?

Today, organizations MUST have a Business Continuity and Disaster Recovery Plan.

Neovera provides complete Disaster Recovery planning and services. We help clients build and test their own DR strategy and execution plan or utilize our outsourced DR managed services. Solutions range from simply backing up core database and email servers to full environment hot site replication. We can also offer clients creative drop ship programs so that they do not need to bear the entire cost of a fully replicated DR site if they are willing to live with a higher threshold of downtime.

  Click here to download our Disaster Recovery brochure.

Network/Security Assessments and General Consulting

  • Is your network and data really secure from outside threats?
  • If you have one firewall in place is that enough to really protect your core systems and data?
  • Is your network performing adequately?
  • Is your data center network so complex that any change risks shutting down business applications?
  • Do you have the right internal password and procedures in place to secure access to your systems and data?

Neovera specializes in helping client’s set-up and maintain their internal network and security infrastructure. We have extensive experience with products from companies like CISCO, Checkpoint, Level 3 and F5 and with all the components you need including switches, routers, firewalls, VPNs, SSL accelerators, secure id devices and load balancers. In addition, we help client’s set-up Network and Host Intrusion monitoring solutions.

Vulnerability Assessments and Penetration Testing

  • You finally have all the firewalls, monitoring and procedures in place, but are you secure?

Today, companies are utilizing vulnerability assessments to help them identify potential weaknesses in their current infrastructure set-up or, possibly, the security procedures themselves.

Neovera performs comprehensive vulnerability assessments and penetration testing for our clients. If we are involved in the vulnerability assessment phase or generally have any detailed awareness of a client's internal infrastructure, we work with partner providers to execute the actual penetration testing part of the project. Detailed assessment reports are provided at the completion of all assessments and penetration testing projects.

Systems and Network Intrusion Monitoring Consulting and Setup

  • How much does a minute of downtime cost you?
  • What is the impact of downtime on your customers and revenue?
  • Are you prepared for external network intrusion?
  • Can you effectively track internal changes to your host infrastructure?

Applications, Systems and Network Intrusion Monitoring can help you avoid costly outages, minimize the risk of application downtime and help ensure that your network and data remain safe. Monitoring can also provide ongoing performance metrics, reporting of the capacity utilization and performance of your infrastructure.

Neovera provides consulting expertise and installation support for customers looking to create automated infrastructure monitoring agents and administration consoles within their environment. We have experience in setting up monitoring at all infrastructure levels including operating systems, network devices, security devices, servers, software components, databases as well as at the business application level. Plus, we have the ability to set-up SMTP/SMS notification services to email addresses, pagers and cell phones.

  • Are you capturing historical data on your system?

Because of recent Sarbanes-Oxley compliance regulations, having access to historical systems audit data is quickly becoming a "must have" requirement for any moderately sized operation's environment. At Neovera, we have expertise across a variety of monitoring solutions ranging from high-end enterprise offerings such as Micromuse Netcool to more cost effective open source offerings like Nagios. We can help you architect and build a simple solution that gets the job done in a cost effective manner. Or, we can offer a more robust industrial-strength solution. Or, we can provide managed services to get you up and running quickly by using our existing infrastructure, if that is all you require.

Data Center Management and Staff Augmentation

  • Maybe you have strong technical resources, but who is adequately overseeing their work?
  • Maybe you have adequate management and skilled staff, but are you missing certain elements (e.g. firewall management)?
  • Or, do you just need to provide backfill for core staff when they are on vacation?

Neovera can help organizations who need IT infrastructure management or engineering support on either a retainer or T&M basis. For more information on these services, please see our Virtual CTO program.

Data Center Migration

  • Are you faced with having to migrate your data center operations to a new location?
  • Do you need to consolidate existing data center facilities?
  • Would you like to reduce costs associated with an existing hosting provider?
  • Do you need to migrate, but can't afford extensive service downtime?

Data Center Migration can be an extremely challenging task, especially when you cannot afford unplanned service downtime and/or unstable operations post migration. Neovera has performed numerous successful data center migrations for many of its clients. Given the complexities involved, having a proven provider is a sound investment We have the expertise and skills needed to effectively plan the migration as well as to help with the actual move itself.

Custom Application Development and Integration

  • Are you faced with having to migrate your data center operations to a new location?
  • Do you need to consolidate existing data center facilities?
  • Would you like to reduce costs associated with an existing hosting provider?
  • Do you need to migrate, but can't afford extensive service downtime?

Neovera has top-level development staff and project managers with extensive experience in architecting and developing large-scale solutions for a wide range of clients. We offer expertise in key development languages like Java J2EE as well as many of the necessary infrastructure elements such as BEA Weblogic, Citrix and IBM Websphere MQ.

Installation and Migration Support

  • Are you a small organization looking for help with installing or migrating to Microsoft Active Directory and/or Exchange?
  • Are you a larger organization looking for more comprehensive assistance?

Neovera has the extensive integration expertise needed to provide the hardware and software solutions you need to get your projects completed, large or small, quickly and effectively. We provide consulting services for the following brief list of primary solutions:

  • Mail: Microsoft Exchange, Notes, Sendmail, Qmail, Postfix, Exim and others
  • Network Directory: Microsoft Active Directory (AD), LDAP
  • Operating Systems: Windows, Unix (all variants)
  • Database: Oracle, Microsoft SQL Server, IBM DB2
  • Data Storage: EMC, Hitachi, Network Appliance, StorageTek, ADIC
  • Backup/Storage Management: Veritas, Legato, XOSoft
  • Remote Access: Citrix / Terminal Server, VPN Solutions, Secure Id
  • Application Software: IBM Websphere/MQ, BEA Weblogic, Filenet and many others

Software as a Service (SaaS) Consulting and Migrations

  • Are you a software provider seeking to create a SaaS based delivery model?
  • Is your software constructed to run in a scalable multi-tenant, multi-instance architecture that is designed for high-availability, high-security and automatic failover?
  • Does your staff understand how to leverage today's infrastructure advancements such as virtualization technology to reduce your overall IT operating costs?
  • Are you able to effectively establish and meet the typical Service Level Agreements (SLAs) required in the industry?
  • Are you prepared to run your operations on a 24x7x365 basis or looking for a qualified service provider to take over this function?

Whether you term it ASP, SaaS or something else, creating a software services based business model can produce a lucrative reoccurring revenue stream. Just look at the recent successes of companies like Salesforce.com to see how accretive to earnings this type of business model can be. If you are not already considering running your software as a service then you are not only risking lost revenue potential but you could be jeopardizing the long-term viability of your business. According to a 2005 IDC SaaS Adoption Study, 79% of companies are either considering or currently using a SaaS solution.

Neovera is uniquely qualified to help with all aspects of working with organizations to migrate their business to a SaaS processing model. From helping companies analyze and convert their software applications to run in a scalable multi-tenant, multi-instance processing model to helping them design their infrastructure to run in a 24x7 processing model built for high-availability.

Neovera has helped architect and manage data center operations for a variety of SaaS client deployments.  For a real world global Banking ASP example read more on our Proponix success story. If you are looking for an innovative, experienced solution provider to help you build, manage and grow your SaaS business, Neovera is an ideal partner for consideration.

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