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Want a rewarding career in a fast growing industry? Neovera is looking for talented and driven people to join our team.

WHAT DO YOU WANT TO DO?

Neovera is a trusted provider of complex hosting solutions, leveraging over a decade of unmatched technical expertise in IT consulting and infrastructure managed services. Headquartered in Reston, Virginia, Neovera’s clients range from start-up and non-profit organizations, to global media, distance-learning, and financial institutions. Our goal is to assist clients in achieving superior return on their investment with the optimization and management of high-availability IT infrastructure solutions.

Sr Network Engineer

Details

Senior Network Engineer

Architect and design networks for external customers based on requirements gathered during discovery meetings. Review, evaluate and modify existing network architecture for external customers as well as for Neovera’s internal networks.


Responsibilities: (other duties may be assigned)

  • Gather requirements and architect/design networks for new customers.
  • Evaluate current customer network architecture/designs and modify where necessary.
  • Collaborate with Neovera teams regarding expanding/modifying Neovera network infrastructure.
  • Attend sales/SDM meetings and conference calls with potential/new customers when needed.
  • Produce network diagrams and documentation at a high level.
  • Research and evaluate new networking technologies and test in a lab environment.
  • Help to design and expand the lab environment for network engineering.
  • Participate in on-call rotation with other network engineers.
  • Troubleshoot escalated network issues when on-call.
  • Performs other duties as assigned.

Knowledge, Skills and Abilities:

Advanced troubleshooting skills; TCP/IP Networking; Security Devices (Firewalls - UTM & NGFW, IDS/IPS, SIEM); Routing & Switching; Wireless Networking; Command-Line Interfaces; and Basic Linux skills (file management and text editing). Proficiency in all or some of, but not limited to, the following manufacturer's product lines: Cisco, WatchGuard, Fortinet, Palo Alto Networks, Juniper, Sophos, and F5.

Strong knowledge of IT best practices. Ability to communicate effectively at all levels of the organization, both verbally and in writing. Attention to detail, follow-up is essential. Ability to be flexible and handle stressful situations is essential. Ability to take initiative on assigned projects/tasks and work with minimal supervision. Ability to work with customers to deliver a product that they envision and require.


Required Qualifications:

Bachelor’s degree in Computer Science or related discipline preferred. Minimum of 5 years of experience in Network Architecture/Design. Experience gathering requirements from customers (internal and external) with the purpose of designing networks. Experience providing support during non-business hours.


Marketing Ops Specialist

Details

Marketing Operations Specialist

The Marketing Operations Specialist is a strategic B2B marketer responsible for developing, tracking and managing the execution of marketing programs across all of Neovera’s product and service lines (cyber security, cloud, consulting services and hardware sales). The person in this role will develop and execute cohesive marketing campaigns that increase market awareness; deliver ready-to-buy leads to Enterprise and Inside Sales teams. Furthermore, this employee will drive the development tools and practices that enhance Marketing program efficiency to improve campaign ROI metrics. Position reports to Director of Marketing.


Responsibilities: (other duties may be assigned)

  • Create, manage and continuously nurture all marketing campaigns including social media
  • Analyze current collateral and make recommendations for improvements
  • Deliver ROI reporting metrics on all executed activities, managing lead flow and ensuring tracking from inquiry to closed deal
  • Spearhead the authoring of white papers and subsequently edit & publish the results
  • Edit website content after new site has been launched
  • Follow industry best practices to create materials that deliver ultimate lead and demand generation for all sales teams
  • Assist Director of Marketing with site selection, speakers, and schedule/agenda for off-site events
  • Develop presentation decks in PowerPoint for events involving our vendor partners, existing customers and potential customers
  • Assist sales teams with driving traffic to company events and tracking the success and/or making improvements to future events based on results
  • Partnering closely with the sales and partner teams to develop compelling sales enablement tools

Knowledge, Skills and Abilities:

  • Extensive experience with Eloqua and Salesforce.com (SFDC), Marketo or HubSpot experience helpful
  • Excellent written abilities; passion for researching trends and implementing new ideas
  • Creative thinker, ability to focus on big-picture strategies to take Neovera to the next level
  • Ability to interface with sales staff (Enterprise & Inside Sales teams), capable of building relationships with partners and vendors externally
  • Foster relationships internally—“manage up” to encourage key stakeholders to assist with important marketing activities such as authoring white papers, participating in webinars
  • Demonstrated ability to define content marketing strategy

Qualifications:

  • Bachelor’s degree in Marketing, English, Journalism, Communications or similar major
  • 2 or more years of experience in Marketing within the IT arena ideally in the commercial sector

Associate Software Developer

Details

Associate Software Developer

Neovera is seeking an Associate Java Software Developer to join and grow with our Software Solutions group. You will be part of the Software Solutions team engaged with an internal Neovera client (our Hosting and Managed Services group) and an external Financial Services client.


Responsibilities: (other duties may be assigned)

  • Implement new vertical features in transactional web-based applications, utilizing Java, Spring, JPA, and Angular or GWT
  • Implement unit tests and integration tests
  • Maintain and enhance existing web applications
  • Originate and maintain collateral documentation
  • Contribute to daily scrum meetings
  • Collaborate with team members
  • Engage with clients on technical matters

Knowledge, Skills and Abilities:

  • Java, Spring, JPA, Hibernate
  • HTML, CSS, Javascript, JQuery, Angular
  • Web Services and related technologies (XML, SOAP, REST, JSON)
  • Tomcat, WebSphere
  • SQL; Oracle, MySQL, SQL Server
  • Data structures, algorithm design, and general problem analysis
  • Eclipse, Git, Subversion, Maven, Jenkins
  • Unit testing techniques and tools
  • Agile and Waterfall development processes
  • Excellent verbal and written communication skills
  • Keen analytical ability with a track record of getting things done
  • Highly motivated and having a strong sense of responsibility

Qualifications:

  • 1 year of experience using Java as primary programming language
  • BS in Computer Science or related technical field

Solutions Architect

Details

Solutions Architect

The Solutions Architect will serve as the technical design authority and architectural expert for sales opportunities and aid in the technical delivery. Qualified candidates will possess multiple years of experience in the computing/information technology industry in asales-oriented, technical design and engineering role, with an emphasis on data center technologies and architectures including cloud, server, storage, applications and security.


Responsibilities: (other duties may be assigned)

  • Act as final arbiter of solution elements, and technical editor of proposal narratives.
  • Own, lead, and direct the technical elements of the opportunity, including customer presentation, requirements gathering, solution design, quote creation, and administrative support of the sale.
  • Participate in business discussions including defining support roles, service levels, pricing structure, and program management, and engage third party providers as necessary to complete the solution.
  • Design, coordinate and execute proof of concepts to modernize customer’s mission/business critical application for performance, scalability, latency and reliability.
  • Participate quarterly business reviews, presenting company capabilities including performing live demonstrations and datacenter tours, and representing the company during commercial events and trade shows.
  • Ensuring that all quoted solutions are supportable and manageable by the company including validating SLA language and fitness for operational stability.
  • Ensure that all technical questions are answered, all internal sales and approval processes are followed, and that the customer’s requirements are fully met by the various teams involved in the quoting, implementation, and transition process.

Knowledge, Skills, and Abilities:

  • Proven track record in presenting solutions design and promoting the use of technology to solve business problems.
  • Experience following documented processes and procedures.
  • Self-starter who assumes responsibility, recognizes problems, provides well though-out solutions and takes initiatives to fix them; ability to adapt to any given situation.
  • Exceptional communications capabilities, including leveraging other people, giving technical presentations, and the ability to tailor and adjust content to an audience as appropriate.
  • Excellent written and oral communication skills – examples of solution architecture diagrams, statements of work, and/or technical project plans desired.
  • A high degree of competency in most of the following technical areas: Hybrid IT, Public/Private Cloud Services, API integration, security, application architecture, database design and replication, SAN technology, DevOps and Managed Services.
  • In depth knowledge of datacenter infrastructure, peering as well as different security and compliance scenarios.
  • In depth knowledge of Cloud Computing models, having designed IaaS, PaaS and SaaS solutions as well as Cloud Storage fundamentals.

Qualifications:

  • BS Degree in Computer Science, Engineering or Applied Mathematics.
  • In depth knowledge of network architecture including MPLS/SCI and core network fundamentals.
  • Advance Technical Certifications: VCP, ITILv3, CCDP, MSCP.
  • Five or more years of relevant professional and senior level technical experience.

Senior Engagement Manager

Details

Senior Engagement Manager

This role is responsible for managing a long-term client side team, working closely with the client to support their information technology needs and goals, as well as provide leadership and direction to the team residing at the client’s site. Common technology services provided by the team residing at the client site are delivered using the corporate technology standards. Common services provided by Technology Operations department, where the monitoring and incident and problem management of technology services occur, will be closely coordinated such that any technology related changes are planned and communicated to the Technology Operations department as required. Location is Bethesda, MD.


Responsibilities: (other duties may be assigned)

  • Develop and maintain close relationships with key client executives to ensure their expectations are being met or exceeded. Handle support calls initiated by client’s management team.
  • Evaluate, plan, and deliver key client projects. Monitor deliverables and progress through communication with project members to ensure deliverables are completed on time.
  • Oversee onsite support team of engineers, providing planning and coordination of client services. Provide leadership and mentoring to ensure the efficient, positive, and professional performance of the support team. Act as point of escalation for the support team as subject matter expert. Determine and facilitate, in a timely manner, the next step of escalation when necessary.
  • Establish policies and procedures to ensure that Neovera provides a consistent level of satisfactory service. Ensure corporate technology standards and methodologies are documented and followed.
  • Provide leadership during crisis, managing client expectations while bringing major problems to a quick resolution.
  • Make recommendations in the interview, hire and termination decisions pertaining to the onsite support team.
  • Responsible for managing all infrastructure maintenances, working closely with business, vendors and engineers. This includes working with the corporate platform owners within Technology Infrastructure department in coordinating/recommending refreshes as necessary, and ensuring that effective capacity management and monitoring is performed.
  • Manage technology vendor relationships through the implementation and post implementation of Projects and Services.

Qualifications:

  • Bachelor’s degree in Computer Science or related discipline preferred.
  • Minimum of 5 years of experience in all phases of information technology management required. Strong knowledge of IT best practices.
  • Experience providing support during non-business hours.
  • Experience managing technology infrastructure projects.
  • Ability to communicate effectively at all levels of the organization, both verbally and in writing.

Systems Engineer

Details

Systems Engineer

Responsible for providing the leadership and coordination of the planning, development, and engineering of technical systems predominantly in Windows and Linux-based server environments.


Responsibilities: (other duties may be assigned)

  • Assist in managing Windows and Linux-based server environments.
  • Design and implement Windows and Linux-based server environments.
  • Install and configure server roles and software in accordance with design specifications.
  • Test and troubleshoot new installations. Should possess strong troubleshooting skills.
  • Perform operational tasks on the Windows and Linux-based servers, and the applications that they support. Work with less seasoned engineers and other technical teams to accomplish goals and create solutions for clients.
  • Produce and maintain documentation for ensuring consistent results by others in the organization.
  • Perform incident and problem resolution in accordance with service level agreements and approved maintenance windows.
  • Assist in monitoring work/incident ticket queues during normal business hours.
  • Participate in an on-call rotation with other engineers.
  • Discuss technical issues with technical and non-technical clients, bridging the gap between complex issues and end-user experiences in face-to-face meetings, teleconferences, and email.
  • Continuously expand proficiency and diversity of engineer teams.
  • Take a vendor-agnostic approach to problem solving; find and use the right product or combination of products for the job.
  • Test new products and features in lab environments.
  • Continuously help identify weaknesses in monitoring, server data collection, disaster preparedness, procedure documentation and team proficiency.
  • Work with teammates to share and learn knowledge in weekly team meetings.
  • Onsite client support may be required on occasion.
  • Performs other duties as assigned.

Qualifications:

Bachelor’s degree in Computer Science or related discipline preferred. Minimum of 4 years of experience in managing Windows servers, and minimum of 1 year of experience in managing Linux-based servers.

  • Active Directory (all functional levels) including group policy, login scripts, and other manipulations of AD.
  • Windows PowerShell – usage and scripting.
  • Experience providing support during non-business hours.

Systems Administrator

Details

Systems Administrator

In this position, you will be responsible for providing first level phone, email and in-person support to end-users regarding hardware, MS Windows OS and software, and basic network-related issues. You will also create tickets for senior engineers and escalate issues as necessary to resolve problems. Our small team atmosphere will allow you to work directly with Tier 2 and Tier 3 level engineers to resolve issues while learning and expanding your skillset. Excellent interpersonal and customer service skills are required. Previous experience in a help desk position (or tech support Best Buy/Greek Squad, etc.) is helpful but not required. Required: Willingness for local travel to DC metro client sites 3 days per week—most sites are Metro accessible. Corporate office is located in Reston (near Silver Line metro off Weihle Rd) where you would generally spend 2 days each week.


Responsibilities: (other duties may be assigned)

  • Provide PC hardware, OS, and software support via telephone & on-site to end-users and technical client contacts, escalating when needed to appropriate team members.
  • Respond to inquiries and requests for assistance from end users via email, chat, and online ticketing system.
  • Document, track, and monitor technical issues to ensure timely resolution.
  • Perform installation, configuration, and troubleshooting support for MS Office, various virus/malware detection software, backup software, and other Windows applications.
  • Create new Active Directory (and local) accounts and perform account/profile modification as requested by the client and engineers.
  • Create thorough help desk documentation and step-by-step instructions for end-users and technical clients.
  • Provide general support for smartphones and mobile devices.
  • Assist Neovera’s engineers with projects, physical and virtual server setup (installations, configurations, and migrations), new customer onboarding, and other higher-level tasks.

Knowledge, Skills, and Abilities:

  • Ability to perform occasional after-hours and weekend support.
  • Excellent verbal and written communication skills with the ability to clearly and concisely present complicated computer concepts to end-users with differing skill levels.

Qualifications:

Bachelor’s Degree, technical training, or some combination of education and relevant work experience.


APPLY TODAY

The overall well-being of our employees and their families is important, and Neovera provides many valuable benefits, programs and tools to help manage the various phases, developments, and priorities in your life.

  • Medical and Dental insurance coverage
  • FSA for pre-tax payment of Health and Dependent Care Expenses
  • Life Insurance
  • Short and Long Term Disability Insurances
  • Paid Vacation
  • Weekly Catered Lunch
  • 401k
  • Competitive Base Salary
  • Discounted Gym Memberships

Neovera is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable law. Candidates may be subject to a criminal background and/or credit check.